Returns & Exchanges

At Auto Decode, we stand by the quality of our products and offer a 30-day window for returns or exchanges on all eligible items. We aim to ensure every customer is completely satisfied with their purchase through a transparent and efficient resolution process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and instructional manuals are included to maintain eligibility for a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.