Frequently Asked Questions
Everything you need to know about shopping with Auto Decode.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing times may vary between 24-48 hours before shipment.
What is your return policy?
We offer a 30-day return policy on all unused products in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, Auto Decode ships to over 50 countries. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Most items at Auto Decode come with a 12-month manufacturer warranty against defects. Specific warranty details can be found on individual product pages.